Instructions:
  1. 1) Create Account
  2. 2) Course Enrollment
  3. 3) Access Course
  4. 4) Course Rating

Performance Measurement

Course Bandwidth:

Medium

Brief Description:

A review of financial and non-financial measures used in all areas of organizational performance. Addresses both standalone measures (including ROI, EVA, and BET) and measurement frameworks such as dashboards, quality models, and the Balanced Scorecard. Includes a systematic process for tracking performance of initiatives that can generate improvements across the organization.

Course Details:

Rating:

4
Average: 4 (25 votes)

Language of Course:

English

Provider:

Harvard

Competency:

Act with Long Term Perspective
Functional Knowledge
Influence Decisions and Actions
Results Focused
Size Up Situations
Take Responsibility

Course Category:

Other Professional Skills

Time To Complete:

120 minutes

Target Audience:

Staff responsible for assessing both financial and non-financial performance

Skills:

Understand the importance of regularly measuring your group's performance
Gain familiarity with formal performance measurement systems
Apply a disciplined process to performance measurement
Avoid common performance measurement pitfalls