Performance Improvement e-Course
Course Bandwidth:
Medium
Brief Description:
This course provides a brief introduction to performance improvement and the 6-step framework adapted for PSI. This course will give you insight into the creative problem-solving process that is becoming a major tool at PSI.
Course Details:
Language of Course:
English
Provider:
PSI
Competency:
Develop Others
Drive Change and Innovation
Influence Decisions and Actions
Size Up Situations
Solve Problems
Course Category:
For Trainers
Time To Complete:
45 minutes
Target Audience:
Anyone interested in performance improvement
Skills:
Recall the 6 steps of performance improvement
Recite the importance of understanding the root cause
Create new ideas on how to effectively solve problems
Discuss the importance of metrics to evaluating the solution


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