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Handling difficult situations in annual performance review interviews

Course Bandwidth:

High

Brief Description:

This course will cover how to handle difficult situations that may occur during a performance appraisal meeting.

Course Details:

Rating:

3.933335
Average: 3.9 (30 votes)

Language of Course:

English
French
Spanish
Portuguese

Provider:

CEGOS

Competency:

Build Strong Work Relationships
Build Trust and Respect
Communicate and Share Information
Manage Complexity
Resolve Conflict
Solve Problems
Take Responsibility

Course Category:

Communication

Time To Complete:

30 minutes

Target Audience:

All managers required to conduct annual performance reviews

Skills:

Establish a good atmosphere for communication.
Understand the different listening attitudes.
Identify and prevent difficult situations in interviews.
Manage these situations confidently.